The Chicago Lighthouse’s National HelpDesk is an assistive technology support line that helps visually impaired people successfully resolve computer problems.
Operated by Ray Campbell, who is totally blind, he has served people in 48 states, six Canadian provinces, China, South Africa and New Zealand. Assistance from the HelpDesk has been well received around the world. More than 2000 calls have been received.
Operated by Ray Campbell, who is totally blind, he has served people in 48 states, six Canadian provinces, China, South Africa and New Zealand. Assistance from the HelpDesk has been well received around the world. More than 2000 calls have been received.
The service was made possible in April 2005 when The Chicago Lighthouse successfully matched a $41,000 grant from The Boeing Company.
If an issue can not be resolved over the phone, an on-site visit can be scheduled with customer residing in the Chicago metropolitan area.
For more information, contact:
Ray Campbell, Help Desk Technician
(312) 997-3651 (Voice/Relay) or
(888) 825-0080 (voice/Relay)
E-mail: ray.campbell@chicagolighthouse.org
AIM Screen Name: tclhelp
Ray Campbell, Help Desk Technician
(312) 997-3651 (Voice/Relay) or
(888) 825-0080 (voice/Relay)
E-mail: ray.campbell@chicagolighthouse.org
AIM Screen Name: tclhelp
1 comment:
is the survice free? and Do you haf 2bee in shicogo 2get on sight help?
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