This Blog includes information related to Library Adaptive Technology events, archives, presenter and participant recommendations and suggestions.

Friday, November 26, 2010

Free Assistive Technology Help Line

The Chicago Lighthouse’s National HelpDesk is an assistive technology support line that helps visually impaired people successfully resolve computer problems. 

Operated by Ray Campbell, who is totally blind, he has served people in 48 states, six Canadian provinces, China, South Africa and New Zealand. Assistance from the HelpDesk has been well received around the world.  More than 2000 calls have been received.
The service was made possible in April 2005 when The Chicago Lighthouse successfully matched a $41,000 grant from The Boeing Company. 
If an issue can not be resolved over the phone, an on-site visit can be scheduled with customer residing in the Chicago metropolitan area.
For more information, contact:
Ray Campbell, Help Desk Technician
(312) 997-3651 (Voice/Relay) or
(888) 825-0080 (voice/Relay)
AIM Screen Name: tclhelp  

1 comment:

MR. Chikodinaka Nickkindidm Oguledo said...

is the survice free? and Do you haf 2bee in shicogo 2get on sight help?